suburban hot water heater manual
 
					Product Overview
The Suburban hot water heater provides an endless supply of controlled-temperature water when demand is detected, ensuring efficient and reliable performance for various applications.
1.1 Key Features of Suburban Hot Water Heaters
Suburban hot water heaters are designed for efficient and reliable performance, offering features like on-demand operation, automatic ignition, and direct vent technology. They provide endless hot water supply when a faucet is opened, with models such as the SW6D and SW10D catering to various needs. These heaters include advanced safety mechanisms, such as flame sensors and reset buttons, to ensure safe operation. The direct vent system enhances efficiency by using outside air for combustion, reducing the risk of carbon monoxide buildup. Additionally, high-altitude kits are available for models installed above 4,500 feet, ensuring proper combustion in low-oxygen environments. These features make Suburban hot water heaters a durable and versatile choice for recreational vehicles and mobile housing.
1.2 Benefits of Using Suburban Hot Water Heaters
Suburban hot water heaters offer numerous benefits, including continuous hot water supply, energy efficiency, and compact design. Their on-demand operation ensures water is heated only when needed, reducing energy waste. The direct vent system improves safety by eliminating carbon monoxide risks, while high-altitude kits allow reliable performance in low-oxygen environments. These heaters are designed for durability, with features like magnesium anode protection to extend tank life. They are ideal for recreational vehicles and mobile homes, providing consistent hot water without the need for large storage tanks. Additionally, Suburban heaters are supported by comprehensive warranties and extensive service networks, ensuring peace of mind for users. Their combination of efficiency, safety, and reliability makes them a popular choice for both residential and mobile applications.

Installation Requirements
Installation must follow manual instructions, ensuring proper venting, clearances, and connections. Correct setup is crucial for safety, efficiency, and compliance with manufacturer guidelines and regulations.
2.1 Safety Precautions for Installation
Installation of the Suburban hot water heater must strictly adhere to the provided manual to ensure safety and proper function. Improper installation can lead to injury or property damage. Always follow the manufacturer’s instructions without alteration. Ensure proper venting to avoid gas leaks or carbon monoxide risks. Keep combustible materials away from the heater and surrounding areas. If installing at high altitudes, adjust the unit according to the manual to maintain efficient combustion. Never attempt to light the appliance during installation. If you smell gas, immediately stop work and contact a qualified professional. Proper clearances and secure fastening of components are essential to prevent hazards. Always test connections for leaks after installation is complete.
2.2 Location and Venting Requirements
The Suburban hot water heater must be installed in a well-ventilated area to ensure proper combustion and safety. The unit should not be placed in confined spaces or near flammable materials. Venting is critical; the appliance must be connected to a direct vent system that leads outside, avoiding any obstructions. The venting system should be installed according to local building codes and the manufacturer’s specifications. Ensure the vent termination is clear of any debris and is positioned to prevent exhaust gases from re-entering the building. For recreational vehicles, the heater should be installed in an accessible location with proper framing to support the unit. Always refer to the manual for specific venting configurations and clearance requirements to maintain safe and efficient operation.
2.3 Electrical and Gas Connections
Proper electrical and gas connections are essential for safe and efficient operation of the Suburban hot water heater. The unit requires a 12V DC power supply for models with electronic ignition, ensuring the control system functions correctly. Gas connections must be made with approved materials, and the gas pressure should be set according to the manufacturer’s specifications. A gas regulator is typically required to maintain the correct pressure. Always check for gas leaks after installation using a soap solution or leak detector. Ensure the gas supply line is appropriately sized and compatible with the heater’s input rating. Electrical connections should be securely fastened, and the system must be properly grounded to prevent electrical hazards. Refer to the manual for specific wiring diagrams and gas connection requirements to ensure compliance with safety standards and optimal performance.

Operation and Maintenance
The Suburban hot water heater activates when water flow is detected, providing continuous hot water. Regular maintenance includes checking connections, ensuring proper ventilation, and monitoring temperature settings for optimal performance and safety.
3.1 How the Suburban Hot Water Heater Works
The Suburban hot water heater operates on-demand, activating when a hot water faucet is opened. It detects water flow and initiates startup, engaging the combustion air fan to ensure proper airflow. The control unit then ignites the burner, heating the water as it flows through the heat exchanger. The system continuously monitors temperature, adjusting the burner to maintain consistent output. Once the faucet is closed, the heater shuts down, entering a ready state for the next demand. This efficient design ensures endless hot water delivery while minimizing energy usage. The heater also includes safety features like automatic reignition attempts and high-altitude adjustments for optimal performance in various conditions.
3.2 Daily Operation and Usage Tips
For optimal performance, ensure the water heater is filled with water before first use and after periods of inactivity. Open hot water faucets fully to activate the heater and allow it to reach the desired temperature. Regularly check all connections for leaks to prevent water damage. If the heater is not used for extended periods, drain the tank to avoid freezing. Always follow the manufacturer’s guidelines for temperature settings to ensure safety and efficiency. If operating at high altitudes, adjust the air-to-fuel ratio using a high-altitude orifice kit. Keep the area around the heater clear of combustible materials and ensure proper ventilation. By following these tips, you can extend the lifespan of your Suburban hot water heater and maintain reliable operation.
3.4 Regular Maintenance Tasks
Regular maintenance is essential to ensure the longevity and efficiency of your Suburban hot water heater; Start by draining the tank annually to remove sediment and mineral buildup, which can affect performance. Inspect all water and gas connections for leaks and tighten them as needed. Check the anode rod every 2-3 years and replace it if corroded to prevent tank damage. For high-altitude installations, ensure the high-altitude orifice kit is properly installed to maintain correct air-to-fuel ratios. Clean the burner and flue regularly to ensure proper airflow and combustion. Additionally, test the temperature and pressure relief valve to ensure it functions correctly. Always refer to the manual for specific instructions and consider scheduling annual professional inspections to address any potential issues before they become major problems.

Troubleshooting Common Issues
- Ignition problems may occur due to gas supply issues or faulty spark modules.
- High altitude adjustments are needed to ensure proper air-to-fuel mixture for efficient combustion.
- Common error codes indicate specific malfunctions, requiring manual reference for resolution.
4.1 Ignition Problems and Solutions
Ignition issues in Suburban hot water heaters can stem from various factors. If the pilot light fails to ignite despite gas and spark, check for air in the gas lines, which may require multiple ignition cycles to clear. Gas pressure problems, such as a faulty regulator, can also prevent proper ignition. Additionally, a blocked or kinked propane line, especially in RV slide-outs, may restrict gas flow. Ensure the flue and burner are unobstructed, as blockages can disrupt the ignition process. If the Energy Cut-Off (ECO) reset button has tripped, pressing it may resolve the issue. For persistent problems, consult the manual or contact a certified technician to diagnose and repair complex faults.
4.2 High Altitude Adjustments
At high altitudes (above 4,500 ft), Suburban hot water heaters may experience ignition issues due to lower oxygen levels, leading to incomplete combustion. This can cause the heater to shut off shortly after starting. To resolve this, a high-altitude orifice kit must be installed to adjust the air-to-fuel ratio, ensuring proper combustion in low-oxygen environments. Additionally, verify that the gas pressure is set correctly and that the regulator is functioning as intended. These adjustments are crucial for maintaining efficient and safe operation at elevated locations. Always refer to the manufacturer’s guidelines for specific altitude deration requirements and consult a qualified technician if issues persist.
4.3 Common Error Codes and Fixes
Suburban hot water heaters may display error codes indicating specific issues. For example, E1 typically signifies a failed flame sensing, often due to a dirty or faulty flame sensor, which requires cleaning or replacement. E2 indicates an overheating issue, possibly caused by poor ventilation or excessive inlet temperature, requiring immediate attention to ensure safety. E3 points to a gas valve malfunction, which may involve faulty wiring or a defective valve, necessitating professional inspection. Resetting the system by pressing the reset button or checking gas connections can often resolve these issues. If problems persist, consulting the manual or contacting a certified technician is recommended to avoid further complications and ensure proper functionality. Always prioritize safety when addressing error codes.

Safety Precautions
- Always follow manual instructions to avoid injury or property damage.
- Never store combustible materials near the heater.
- Ensure proper ventilation to prevent gas buildup.
- Do not light appliances if you smell gas; call your supplier immediately.
5.1 Emergency Procedures for Gas Leaks
If you smell gas, immediately stop using the water heater and do not ignite any appliances or use phones nearby. Open windows for ventilation and evacuate the area. Do not attempt to light the appliance or operate any electrical switches. Contact your gas supplier or local fire department from a safe location. Follow their instructions carefully to ensure safety. If the gas leak persists, avoid sparks or open flames until the issue is resolved. Always refer to the manual for specific guidance on handling gas-related emergencies.
5.2 Proper Handling of Combustible Materials
Keep combustible materials, such as gasoline, paint, or flammable liquids, away from the water heater and its vicinity. Do not store or use these materials near the appliance, as they pose a fire hazard. Ensure the installation location is free from flammable vapors or liquids, as specified in the manual. Proper handling of combustible materials is crucial to prevent accidents and ensure safe operation. Always follow the manufacturer’s guidelines for maintaining a safe environment around the water heater. This includes keeping the area clear of any substances that could ignite or cause a fire. Regularly inspect the surrounding area to ensure compliance with safety standards.
5.3 Clearances for Installation
Proper clearances around the Suburban hot water heater are essential for safe and efficient operation. Ensure the area around the heater is free from combustible materials, such as curtains, bedding, or flammable liquids. Maintain a minimum clearance of 12 inches from walls and 24 inches from ceilings to allow adequate airflow and heat dissipation. The water heater should not be installed in areas where flammable vapors or gases may be present; Additionally, the venting system must be installed according to the manufacturer’s specifications to prevent obstructions and ensure proper exhaust flow. Always follow the installation manual’s guidelines for clearances to avoid potential fire hazards and ensure compliance with safety standards. Proper spacing and ventilation are critical for optimal performance and safety.
Technical Specifications
- Dimensions: Vary by model, ensuring compact fit in RVs and mobile housing.
- Weight: Lightweight design for easy installation and transport.
- Water Capacity: Sufficient for continuous hot water demand.
- Flow Rate: Consistent flow for multiple fixtures.
- Energy Efficiency: Optimized for reduced energy consumption.
6.1 Dimensions and Weight
The Suburban hot water heater is designed for compact installation, with dimensions varying by model to fit specific RV and mobile housing needs. For example, the SW6D model measures approximately 22.5 inches in height, 19.5 inches in width, and 8.25 inches in depth, making it ideal for tight spaces. The weight of the unit is around 77 pounds, ensuring easy handling during installation. These dimensions and weight are optimized to minimize space consumption while maintaining efficient performance. The lightweight and compact design allows for flexible placement without compromising on functionality, making it a practical choice for recreational vehicles and mobile homes. The specifications ensure a balance between portability and durability, catering to the unique demands of on-the-go water heating needs.
6.2 Water Capacity and Flow Rate
The Suburban hot water heater is designed to deliver a continuous flow of hot water, with a flow rate that ensures consistent performance. The system requires a minimum flow rate of 0.7 GPM to activate, ensuring efficient operation without unnecessary energy use. The water capacity is tailored to meet the demands of recreational vehicles and mobile homes, providing ample hot water for sinks, showers, and other fixtures. The flow rate is optimized to maintain a steady supply of hot water, even during simultaneous use of multiple fixtures. This design ensures that users enjoy a reliable and consistent hot water experience, making it ideal for both small and medium-sized applications. The system’s flow rate and capacity are carefully balanced to provide both efficiency and performance, catering to the needs of modern RV lifestyles.
6.3 Energy Efficiency Ratings
Suburban hot water heaters are designed with energy efficiency in mind, offering reliable performance while minimizing energy consumption. These units feature advanced combustion technology and direct venting systems, which optimize fuel use and reduce standby heat loss. The Energy Factor (EF) rating for Suburban models ensures compliance with Department of Energy standards, providing efficient operation for both propane and natural gas configurations. By maintaining precise temperature control and minimizing excess fuel burn, these heaters deliver consistent hot water while lowering energy costs; Additionally, the direct spark ignition system eliminates the need for a constant pilot light, further enhancing energy efficiency. This makes Suburban hot water heaters a practical choice for recreational vehicles and mobile homes, where energy conservation is essential. Their efficient design ensures optimal performance while adhering to modern energy-saving standards.

Warranty and Support
Suburban water heaters are backed by a two-year limited warranty covering defects in materials and workmanship. Dedicated support is available through authorized service centers and technical assistance.
7.1 Warranty Coverage and Duration
The Suburban hot water heater is covered by a two-year limited warranty from the date of purchase. This warranty ensures the product is free from defects in materials and workmanship under normal use and maintenance. The warranty period begins on the purchase date, regardless of when the heater is installed or first used. Coverage includes repair or replacement of defective parts at Suburban’s discretion. However, the warranty does not apply to issues caused by improper installation, misuse, or failure to follow maintenance guidelines. Owners must provide proof of purchase to validate warranty claims. Suburban reserves the right to inspect alleged defects and may require the return of the defective component for evaluation. This warranty is exclusively for the original purchaser and is non-transferable.
7.2 Contacting Suburban Support
For assistance with Suburban hot water heaters, customers can contact Suburban support through various channels. The company provides dedicated phone support for technical inquiries, troubleshooting, and warranty-related questions. Additionally, users can visit the official Suburban website to access a wealth of resources, including manuals, FAQs, and service guides. For warranty claims or service requests, customers are encouraged to submit their inquiries via the website or contact an authorized Suburban Service Center. When reaching out, it is recommended to have the model number, serial number, and a detailed description of the issue ready to ensure prompt and effective support. Suburban’s customer service team is committed to resolving issues efficiently and providing accurate information to ensure optimal product performance.
7.3 Service Center Locations
Suburban operates an extensive network of authorized service centers across the country to provide convenient access to professional assistance for water heater maintenance and repairs. These centers are strategically located to ensure that customers can easily find a nearby facility for their needs. Each service center is staffed by trained technicians who are familiar with Suburban products and can handle everything from routine maintenance to complex repairs. To locate the nearest service center, customers can visit the Suburban website and use the service center locator tool, which allows them to search by zip code or city. Additionally, the website provides contact information, operating hours, and a list of services offered by each center, ensuring a seamless experience for customers seeking support. This network ensures that Suburban customers receive timely and reliable service, minimizing downtime and ensuring optimal performance of their water heaters.

Appendices
The appendices include a glossary of terms for clarity and additional resources for further reading, ensuring comprehensive understanding of the Suburban hot water heater manual.
- Glossary of Terms
- Additional Resources
8.1 Glossary of Terms
This section provides definitions for technical terms used in the manual to ensure clarity and understanding. Key terms include:
- Direct Vent: A system that draws air from outside for combustion and vents exhaust directly outside, improving efficiency and safety.
- Thermocouple: A device that generates voltage from temperature differences, used to regulate the pilot light and gas flow.
- ECO (Energy Cut-Off): A safety feature that shuts off the heater if abnormal conditions are detected.
- Anode: A sacrificial metal component that protects the tank from corrosion by attracting corrosive agents.
- High Altitude Deration: Adjustments needed for proper operation in high-altitude areas with lower oxygen levels.
These definitions help users understand technical aspects of the Suburban hot water heater.
8.2 Additional Resources
For further assistance, Suburban provides a range of resources to help users maintain and troubleshoot their hot water heaters. Visit the official Suburban website for:
- Official Manuals: Access installation, operation, and service manuals for specific models.
- Troubleshooting Guides: Detailed solutions for common issues like ignition problems and error codes.
- Warranty Information: Understand coverage and duration for your Suburban water heater.
- Service Center Locator: Find authorized service centers near you for professional assistance.
- High-Altitude Adjustments: Learn how to optimize your heater for high-altitude operation.
For additional support, contact Suburban directly or consult with an approved service center.
 
			